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H.O.S.T H.O.S.T PLANS HANDY TIPS REPAIR SERVICES

Your peace of mind depends on your computers reliability. You need Computer Troubleshooters ~ Avonside to deliver proactive services that not only keeps your computer up and running, but running effectively and efficiently.

Computer Troubleshooters ~ Avonside complete H.O.S.T. (Home Office Support Technology) package means that you will see increased performance, security, and reliability – immediately, and at an affordable price.

H.O.S.T. Plans LITE Basic Premier
Monitoring Services      
Drive Space  and SMART Monitoring
Event Log Monitoring for problems -
Resolution of issues remotely as able - -
Security Services      
Network Firewall Monitoring
Managed Antivirus (includes license)
Removal Spyware (includes license) -
Microsoft Patch Management -
Resolution of Security issues by remote support as able - -
Maintenance Services      
Phone Support
Removal of unwanted cookies, spyware and viruses
Monthly defrag of hard drives -
Deletion of temp files and internet debris -
WOF, internal clean, consultation - -
Backup Services      
Local backup to another computer or device (monitored) -
Backup over internet to remote server (up to 2GB) * - -
Support Services      
Phone and Email Support
Remote Support in relation to maintenance tasks -
Remote Support (one event per month) - -
Advanced Support Services      
Monthly summary reports -
Guaranteed Response Times -

* Off Site Backup (backs up you important files every day using the internet and secure offsite servers)

Who should use this? Everybody who has important data, that can not afford to lose it. This is a cost effective solution ensuring your important data is protected in the event that your computer is destroyed, corrupted or stolen. Whether you have one computer in your home/office or 20 computers, this backup system is designed for anyone that has vital information stored on a computer.

You don't need to worry about uploading huge amounts of data each time your computer performs it backup tasks. Only the blocks of data changed within a file are uploaded and not the entire files themselves. The use of this method reduces the amount of data passing through your broadband connection. So a daily backup would only upload the blocks of data within the files that changed since the last backup, and not the entire files themselves, but you can still retrieve any file at any day in the last month.

CTS Online Backup in conjunction with out partner DATALOCK (http://www.datalock.co.nz/) is a service that automatically backs up the data on your computer that we have told it to, via an internet link. This might sound like lot of traffic but it isn't. The software compresses and encrypts your data before it is sent, meaning that nobody can intercept and access your data. The offsite servers are also backed up constantly, meaning that your data will not get lost, period.

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